Privacy Policy
Protecting your private information is our priority. We have prepared this Privacy Policy statement in order for you to understand what personal information we collect from you, how we use such information, and the choices you have regarding the use of this information.

For the purposes of this Privacy Policy, unless otherwise noted, all references to Renal Support Network include RSNhope.org and RSN. The RSN website is a non-profit site. By using the RSN website, you consent to the data practices described in this statement.

Collection of your Personal Information
In order to better provide you with products and services offered on our Site, RSN may collect personally identifiable information, such as your: First and Last Name, Mailing Address, E-mail Address, Phone Number, profession, and your connection to kidney disease.

If you make a donation to RSN via our Contribute to RSN form, donate via a Studio Hope workshop registration, or register for the Beat the Odds fundraising event, we collect billing and credit card information. This information is used to complete the donation transaction.

We do not collect any personal information about you unless you voluntarily provide it to us.

However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) Becoming an RSN member (b) entering the annual essay contest (c) registering for Studio Hope workshops or other events: (d) sending us an email message; (c) submitting your credit card or other payment information, when donating on our Site. We will use your information for communicating with you in relation to services and/or events you have requested from us.

Use of your Personal information
RSN collects and uses your personal information to operate its website(s) and deliver the services you have requested.

RSN may also use your personally identifiable information to inform you of other services or events available from RSN.

Sharing information with Third Parties
RSN does not sell, rent or lease its member lists to third parties. RSN may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries on behalf of RSN. All such third parties are prohibited from using your personal information except to provide these services to RSN, and they are required to maintain the confidentiality of your information.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by RSN. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the RSN website.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information
RSN secures your personal information from unauthorized access, use, or disclosure. RSN uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control: and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen
RSN does not knowingly collect personally identifiable information from children under the age of thirteen. If you arc under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications
From time to time, RSN may contact you via email for the purpose of providing announcements, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from RSN, you may opt out of such communications by clicking on the Unsubscribe button. 

External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted. All such third parties are prohibited from using your personal information except to provide these services to RSN, and they are required to maintain the confidentiality of your information

Changes to this Statement
RSN reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such notifications will constitute your: (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information
RSN welcomes your questions or comments regarding this Statement of Privacy. If you believe that RSN has not adhered to this Statement, please contact RSN at:

Renal Support Network
1146 Central Ave. #121
Glendale, CA 91202
Email Address: [email protected]
Telephone number: (818) 543-0896

Effective Date October 19, 2018

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